IMHBCO (In my humble but correct opinion): thinking about the value of staff time
citation_date
2006
Description
When it comes to deciding how we and our staff should spend our time at work, it's becoming increasingly important that we look in a very hardheaded way at the value of our time and the value of our tasks. Our time is becoming increasingly expensive. Are we still spending time on processes that are of decreasing value, while failing to take up new tasks or processes that are of increasing value to our patrons?
